For clinics that receive international patients. The assistant replies in the language the patient writes in (English, German, French, Arabic, Russian…), states times explicitly in the clinic time zone, and handles booking and pre-travel information.
Sample conversation — not a real business.
A medical tourism booking assistant answers questions from patients writing from abroad and schedules their consultation. Sistemiya’s assistant detects the language of a message arriving by Instagram DM or e-mail, replies in that language, writes suggested times explicitly in the clinic time zone and books the appointment into the calendar. It gives travel and preparation details from your knowledge base and never diagnoses. Reminders go out at the time the patient picks. WhatsApp is coming soon.
Messages in different languages need fast, accurate replies.
The patient assumes their local time; the appointment can land at the wrong hour.
Briefings, transfers and follow-up messages are tracked by hand.
The assistant detects the language of the incoming message and replies in the same language; it writes suggested times explicitly in the clinic time zone (GMT+3); it sends pre- and post-appointment information on schedule.
Detects the language and replies in it.
Every suggestion is written in the clinic time zone.
Directions, accommodation, preparation instructions — in your own words.
Coordinator notes next to the conversation, invisible to the patient.
A 15-minute call to learn your services, hours and team.
We define your service list, knowledge base and channels together; no technical skills needed. Instagram DM, your mailbox and Google Calendar connect today; WhatsApp and Messenger are coming soon.
We watch the first messages with you and tune the assistant’s tone.
The assistant replies fluently in common languages (including English, German, French, Arabic and Russian). The dashboard and reports are in Turkish.
All times are written in the clinic time zone (GMT+3) and labeled as such; automatic conversion to the patient's own time zone is not available yet.
Sistemiya runs on monthly plans; current plan prices, excluding VAT, are listed on the pricing page. The fee depends on the number of conversations in a month, not on staff or user count: all messages with one customer within 24 hours count as one conversation. There is no setup fee, and the 14-day free trial needs no card.
Free or low-cost booking apps are mostly a calendar and a booking link; you still read and answer incoming messages yourself. Sistemiya is an assistant that answers the message next to the calendar: it replies to the question, finds a free time, books the appointment and sends the reminder. If you only need a calendar, a cheaper option may suit you better; if your message traffic is heavy, the difference is the assistant.
It only answers with the information you have defined; on an out-of-scope or ambiguous question it hands the conversation to your team and lets you know. You can read every conversation in the dashboard and take over whenever you like.
Conversations and appointment records are processed for the purposes and retention periods described in our KVKK (Turkish data-protection law) privacy notice; the sub-processors used for AI responses are published in our processor list. You can request an export or deletion at any time.
Professional is recommended for multilingual flows, high conversation volume and a coordinator team.
In a demo call, watch the assistant work with your services and hours.